1.23 Safe to install
TrackHelp Pro is a professional mobile application designed for field service management, offering real-time capabilities that streamline operations and enhance customer satisfaction. By integrating essential data at pivotal moments, it aims to optimize service delivery and support business outcomes.
Specifically tailored for Field Service Agents, Dispatchers, and Field Team Managers, TrackHelp Pro offers role-based contextual automation to facilitate workflow efficiency. Its user-centric design ensures that field teams remain well-informed, highly productive, and motivated.
A central element of effective field service is timely responsiveness to customer needs. The platform simplifies work order creation and assignment through its AI-driven intelligent scheduling feature, which automatically allocates tasks to the most suitable field agents based on expertise, availability, and geographic proximity.
Through resource optimization, TrackHelp Pro seeks to enhance overall field team performance. Automated processes contribute to faster, more efficient service, leading to higher first-time fix rates and improved customer experiences.
Recognizing the growing demand for remote service options, TrackHelp Pro includes a comprehensive Remote Services component. Field Agents can utilize Video-Assist to remotely collaborate with customers, resolving issues without on-site visits.
Multi-channel communication is integrated into the platform. Before arriving at a site, agents can contact customers via phone, text, or Video-Assist for pre-visit diagnostics—ensuring they are prepared with necessary parts and information. If required, collaboration with colleagues or dispatchers is also facilitated within the app.
The system simplifies real-time reporting through a touch interface and features an integrated customer survey process, enabling efficient updates on each account without manual paperwork.
Field Agents have access to their assignments, calendars, and task execution tools directly within the app. These include capturing photos, creating work logs, collecting signatures electronically, and engaging in visual collaboration through video chat with team members or managers.
Managers can monitor their teams' locations via GPS, review active work orders, and approve completed tasks by examining data collected during service activities—all accessible through standard smartphones.
TrackHelp Pro incorporates several intuitive features focused on automating service workflows: proactive notifications with two-way communication, travel time and distance tracking, work duration logs, chat and video collaboration tools.
A comprehensive dashboard delivers an overarching view of work schedules and customer history. Technicians can quickly assess upcoming appointments and review past service records—an especially valuable feature in industries with preventive maintenance operations.
Key Features:
- Calendar display of service requests and work orders
- Geo-tracking and geo-fencing of work locations
- Work order management with digital signatures
- Submission of work completion reports with supporting images
- Collaborative text and video communication between managers and field agents
- Real-time route monitoring
- Tracking of travel times and work durations for efficiency metrics
- A comprehensive dashboard displaying service history per customer
Overview
TrackHelp Pro is a Freeware software in the category Business developed by goDeskless Inc..
The latest version of TrackHelp Pro is 1.23, released on 05/16/2025. It was initially added to our database on 05/16/2025.
TrackHelp Pro runs on the following operating systems: iOS.
Users of TrackHelp Pro gave it a rating of 5 out of 5 stars.
Screenshots (Click to view larger)
Related products
24Task: Hire Freelancers
Are you in search of a reliable and user-friendly freelance talent finder app? How about finding freelancers for freelance jobs quickly and efficiently?
ALPI Tracker
The ALPI Tracker mobile application provides a convenient means of monitoring shipments directly from your device. This innovative app allows users to track shipments, offering comprehensive container details as well as insights into the …
Beach Runners
Welcome to Beach Runners! Beach Runners is a service-oriented application that offers delivery of personal beach equipment to and from specific beach access points.
BigTime Mobile
BigTime®, a prominent cloud-based time and billing software provider, has launched an innovative mobile application that transforms time tracking, expense logging, and project management.
BTECH GMRS Programmer
Enhance your BTECH GMRS-PRO radio experience with the GMRS Programmer App. This robust tool is designed to provide intuitive, wireless control and programming capabilities.
Chromabill - Easy Bill Tracker
Chromabill: Your Seamless Bill Management Solution
CMA CGM
The CMA CGM Group, led by Rodolphe Saadé, is a globally recognized provider of sea, land, air, and logistics solutions. It offers comprehensive end-to-end business solutions to efficiently manage all aspects of your transportation process.
CryptoWatch - Complication
CryptoWatch: An Essential Tool for Cryptocurrency Enthusiasts
DE Streetlights
The DE Streetlights platform offers a reliable solution for smart streetlight projects. It provides a field-proven and award-winning management system that can be fully customized to meet the specific needs of your project, workflow, and …
Emergenetics+
Accessible to individuals possessing an Emergenetics Profile, the mobile application facilitates the integration of the seven Attributes into one's daily routine.
Fishbowl Advanced
Unlock Your Inventory Potential with Fishbowl Advanced
Genuity Help Desk
Take the power of your help desk with you by using the Genuity Help Desk App. This application allows you to deliver exceptional support regardless of your location, ensuring user satisfaction.
GivApp: Giving Simplified
GivApp: Giving Simplified Review GivApp is a revolutionary software application developed by GivApp LLC that aims to simplify the process of giving for both individuals and organizations.
Grow BI
Discover the current state of your business with Grow, a business intelligence platform that goes beyond traditional reports to provide real-time insights and data exploration capabilities.
Hours TimeLord - Time Tracker
You should not waste time trying to track your time. Hours TimeLord is designed as the primary time tracking tool for individuals and teams managing tasks, projects, and billable hours efficiently.
itemit
Streamline Your Asset Management with Itemit
JetbuiltGO
JetbuiltGO: The Future of Project Management for AV Professionals
Jiffy - Work Time Tracker
One of the top tools for logging and monitoring work time in 2020, Jiffy is ideal for professionals such as employees, contractors, and freelancers. Take charge of your time to reach your work objectives!
Manifest - Smart Time Tracking
Manifest is a time tracking app designed to help you set and achieve your time-tracking goals. With Manifest, you can ensure that you allocate the right amount of time to each of your projects.
MobilePrint bizhub205/225/245i
The Mobile Print application for the bizhub 205i, 225i, and 245i serves as a useful tool for users seeking seamless connectivity between their Android devices and bizhub printing devices via Wi-Fi.
MobiWork®
MobiWork is a software company that specializes in providing efficient logistical coordination and tracking solutions for companies with technicians in the field.
My Walkabout
Walkabout Software's offline mobile application offers the convenience of conducting office tasks on your smartphone or tablet.
OIT Connect
Streamline Your Operations with OIT Connect
osTicket Admin
osTicket admin is a mobile application designed for administrators using the osTicket system.
Pyrus · Team Communication
Pyrus is a versatile team communication tool designed to streamline your business operations. With its real-time messaging feature, task delegation functionality, and approval flows, Pyrus enhances collaboration and productivity.
RapidReceipt: Scan & Manage
Discover RapidReceipt today and enhance your financial management efficiency! Snap and scan multiple receipts simultaneously: No more single uploads needed with RapidReceipt. Easily upload multiple receipts in mere seconds.
Rydoo
Experience the benefits of Rydoo, the leading expense management solution trusted by over a million professionals worldwide! Effortlessly capture and upload receipts with a simple snap of your mobile camera.
SageCPC
Access your Sage Construction projects through the Sage Mobile App. This application provides your team with the capability to review and record Daily Reports, RFIs, Punch Lists, Open Issues, Meetings and Minutes, Construction Plans, and …
ScreenOCR - Easy Text Scanner
ScreenOCR is designed for scanning documents and extracting text from images and photos using your iOS devices. It boasts high speed and quality, supporting translation functionality.
Service Hub CRM - Services
Service Hub CRM- Services provides authorized users with the capability to efficiently handle service calls or deliveries both online and offline.
Spiceworks Help Desk
Spiceworks Cloud Help Desk Management System Access your help desk tickets and user information from any location. Spiceworks Help Desk (mobile) provides IT professionals with essential tools and information for efficient job …
Spoke Phone
Spoke Phone: Effortless Communication Reimagined
SuperOps
Consolidate your workflow into one efficient app accessible right from your mobile device with SuperOps.ai. Easily manage tasks such as replying to tickets or adding notes promptly on the go.
TracerPlus 10
The TracerPlus Mobile Development Platform offers a streamlined solution for the efficient creation of Enterprise Class Mobile Barcode, RFID, BLE, and GPS enabled Apps.
TriNet Expense
TriNet Expense offers a convenient solution for managing expense reports, receipts, and timesheets. With TriNet Expense, users can eliminate the hassle of dealing with piles of paper and the risk of losing expense reimbursements.
Voys
As a Voys customer, you have the convenience of using this application to easily make phone calls using your company's landline number.
Wipster
Wipster offers a practical solution for managing review and approval projects, particularly for those who require mobility.
Workable
Utilize the top-tier recruiting application in the industry as your hiring assistant for the exploration, selection, and monitoring of high-quality candidates.
WorkingHours • Time Tracking
Easily track your work hours with WorkingHours, an efficient and comprehensive time tracking app. Perfect for freelancers, hourly workers, employees, or anyone else looking to keep track of their working time.Latest Reviews
|
Adobe Flash Player ActiveX
Adobe Flash Player ActiveX: Essential plugin for interactive web content |
|
Cyberduck
Efficient File Transfer with Cyberduck |
|
MediaInfo
MediaInfo: Your Ultimate Media Analysis Tool! |
|
Intel Wireless Bluetooth
Stay connected seamlessly with Intel Wireless Bluetooth. |
|
Glorious Model O Software
Enhance your gaming experience with Glorious Model O Software! |
|
|
VNPT-CAMS Plugin
Streamline Your Camera Management with VNPT-CAMS Plugin |
|
UpdateStar Premium Edition
Keeping Your Software Updated Has Never Been Easier with UpdateStar Premium Edition! |
|
Microsoft Visual C++ 2015 Redistributable Package
Boost your system performance with Microsoft Visual C++ 2015 Redistributable Package! |
|
Microsoft Edge
A New Standard in Web Browsing |
|
Google Chrome
Fast and Versatile Web Browser |
|
Microsoft Visual C++ 2010 Redistributable
Essential Component for Running Visual C++ Applications |
|
Microsoft Update Health Tools
Microsoft Update Health Tools: Ensure Your System is Always Up-to-Date! |
Browse
Latest Updates
Learn Catalan - 11,000 Words 8.0.0
Learn Catalan from 61 native languages, offered free of charge and accessible offline through FunEasyLearn. Develop proficiency in READ 📖 WRITE ✍ and SPEAK Catalan 💬 The platform provides an engaging and straightforward approach to …
School ERP PARENT APP 6.0.0
The School ERP App provides parents with comprehensive and timely access to essential information regarding their child's education.
BHIM JetPay 2.0.14
The Jet Pay application, offered by Janata Sahakari Bank Ltd. in Pune, provides users with a comprehensive platform for money transfer, balance inquiries, and scan & pay features through a UPI mobile interface.
Azerbaijan Constitution 23.02
The Constitution of Azerbaijan serves as the fundamental legal framework that establishes the core principles and structural organization of the government within the country.
Fresh Basket - Online Grocery 2.0.0
I recently visited this specialty store dedicated to providing fresh and healthy grocery options. The selection includes high-quality, exotic fruits, vegetables, nuts, and dairy products sourced from both domestic and international …
